🇿🇦 Privacy Policy for EE Dojo, Inc. (D/B/A ScribeMD.ai)

Last Updated: May 5th 2026

At EE Dojo, Inc. (operating as ScribeMD.ai), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ScribeMD.ai service. This policy is designed to comply with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

1. Applicable Legislation

This policy is constructed in accordance with South Africa's Protection of Personal Information Act, 4 of 2013 (POPIA), which came into full effect on 1 July 2021. POPIA regulates how personal information may be processed and establishes the rights of data subjects.

2. Responsible Party

EE Dojo, Inc. (D/B/A ScribeMD.ai) is the Responsible Party as defined by POPIA. We determine the purpose of and means for processing your personal information.

EE DOJO (D/B/A ScribeMD.ai)

10000 Washington Blvd, Suite 607

Culver City, CA 90232, USA

3. Information We Collect

We collect the following categories of personal information:

• Identifying Information: Name, email address, and other contact details you provide.
• Usage Data: Information about how you interact with our service, including features used and time spent on the platform.
• Technical Data: IP address, browser type, device information, and other technical details related to your use of our service.
• Location Data: General location information inferred from your IP address.
• Health-related Information: Where applicable, clinical notes and transcriptions generated through the service (processed strictly for service delivery purposes).

4. Lawful Basis for Processing

Under POPIA, we process your personal information on the following lawful grounds:

• With your consent, which you may withdraw at any time.
• Where processing is necessary to fulfill a contract with you.
• Where processing is required to comply with a legal obligation.
• Where processing is in our or a third party's legitimate interests, provided those interests are not overridden by your rights.

5. Purposes for Collecting and Using Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our service.
• To communicate with you about our service, including notifications about changes or updates.
• To provide customer support and respond to your inquiries.
• To analyze usage patterns and improve user experience.
• To protect against fraudulent or illegal activity.
• To comply with legal obligations.

6. Special Personal Information

POPIA imposes additional restrictions on the processing of special personal information, including health and medical information. We process health-related data solely for the purpose of delivering our transcription and clinical documentation service. We do not process such data for any secondary purpose without your explicit consent.

7. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With operators (service providers) who process personal information on our behalf, under written agreement ensuring POPIA-equivalent protections.
• In the event of a business transfer, merger, or acquisition.
• When required by law or by order of a court or regulator in South Africa or another applicable jurisdiction.
• With your explicit consent.

8. Cross-Border Transfers

Your personal information may be transferred to and processed in countries outside South Africa, including the United States where our servers are located. We take appropriate steps to ensure that such transfers comply with POPIA's requirements, including ensuring that the recipient country provides an adequate level of protection, or that we have contractual safeguards in place.

9. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction, in line with POPIA's security safeguards obligation. However, no method of electronic transmission or storage is 100% secure.

10. Your Rights as a Data Subject

Under POPIA, you have the following rights:

• The right to be notified that your personal information is being collected and processed.
• The right to access your personal information held by us.
• The right to request correction or deletion of inaccurate, irrelevant, or outdated information.
• The right to object to the processing of your personal information.
• The right to withdraw consent at any time, where processing is based on consent.
• The right not to be subject to decisions taken solely on the basis of automated processing.
• The right to submit a complaint to the Information Regulator of South Africa.

11. Information Regulator

If you believe your rights under POPIA have been violated, you may lodge a complaint with the Information Regulator of South Africa:

The Information Regulator (South Africa)

JD House, 27 Stiemens Street

Braamfontein, Johannesburg, 2001

Email: inforeg@justice.gov.za

12. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Health-related data (clinical transcriptions) is retained for a maximum of 15 days, unless you have explicitly saved records within the platform. When your personal information is no longer required, it will be securely destroyed or de-identified.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. Continued use of our service after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact our Privacy Officer at:

EE DOJO (D/B/A ScribeMD.ai)

10000 Washington Blvd, Suite 607

Culver City, CA 90232

Email: privacy@scribemd.ai

Last updated: May 5th 2026